Shipping & Return – Hookie Co.

Shipping & Return

SHIPPING

Where do Hookie Co. deliver?

We deliver only within Germany and Europe and some selected countries worldwide.
If you don’t see your country below, please write us a mail and we’ll send you the shipping costs.

 

Countries and Costs

Germany: 4,90 €
Europe (EU + Norway, Switzerland): 9,50 €
Ukraine: 20 €
USA, Russia, Turkey, Israel, Iceland: 30 €
Canada, Philippines, Tokyo, Thailand, Malaysia, Japan: 40 €
Argentinien, Bangladesh,South Africa, Mexico, Australia, New Zealand: 50 €

 

Free Shipping

Germany: all orders exceeding 50 €
Europe: all orders exceeding 100 €
Worldwide: all orders exceeding 175 €

EU countries: Austria, Belgium, Bulgaria, Chech Republik, Croatia, Cyprus, Denmark,
Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Malta, Monaco, Netherlands, Poland, Portugal, Rumania, Sweden, Slovakia, Slowenia, Spain,
United Kingdom

worldwide: Australia, Canada, Iceland, Israel, Mexico, Malaysia, Norway, New Zealand,
Philippines, Russia, Switzerland, South Africa, Thailand, Turkey, Ukraine, United States (USA)

 

Do I Have To Pay Customs Or Duty Charges?

The prices as mentioned on the product pages www.hookie.co include the legal value-added tax
and other price components.

If you’re ordering products to be delivered outside of the EU, they may be subject to taxes, fees,
levies or other charges due to local laws or customs rules. These include import duty, formal customs
entry, taxes, levies and other charges that apply outside the EU.

 

RETURNS & EXCHANGES

Returns
If you simply change your mind about the item you have bought from us online, you can return it to
us for a refund (the initial delivery charges are non-refundable) or an exchange within 14 days from
the date you bought it. Unfortunately we don’t currently offer international returns.

Important: the Items must be in a resalable condition.

 

Exchange
If you’re based in germany, simply let us know within 14 days of receiving your order, what size
you’d like to exchange for. Unfortunately we don’t currently offer international exchanges.

 

Please send your Return and Exchanges to this adress:
Hookie Co. GmbH
Retoure
Großenhainer Str. 137
D-01129 Dresden

 

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