Shipping & Return

Shipping, Returns and Exchanges

SHIPPING


Shipping costs
Germany:
Standard 4.90 € / 3-4 working days
Packet 5.90 € / 3-4 working days

EU:
Standard 16.00 € / 7-10 working days

Where do Hookie Co. deliver?
Please refer to the table below to check the delivery information for your country. If you don’t see your country below, please write us a mail and we’ll send you the shipping costs.

EU countries: Austria, Belgium, Bulgaria, Chech Republik, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Rumania, Sweden, Slovakia, Slowenia, Spain, United Kingdom

Do I Have To Pay Customs Or Duty Charges?
If you’re ordering products to be delivered outside of the EU, they may be subject to taxes, fees, levies or other charges due to local laws or customs rules. These include import duty, formal customs entry, taxes, levies and other charges that apply outside the EU.

 

RETURNS & EXCHANGES


Returns
If you simply change your mind about the item you have bought from us online, you can return it to us for a refund (the initial delivery charges are non-refundable) or an exchange within 14 days from the date you bought it. Unfortunately we don’t currently offer international returns.

Important: the Items must be in a resalable condition.

Exchange
If you’re based in germany, simply let us know within 14 days of receiving your order, and let us know what size you’d like to exchange for. Unfortunately we don’t currently offer international exchanges.

Please send your Return and Exchanges to this adress:
Hookie Co. GmbH
Retoure
Großenhainer Str. 137
D-01229 Dresden