SHIPPING

 

Shipping costs

Germany:
Free shipping in germany on every order above 50€
Packages 6.90 € / 3-4 working days

EU:
Standard Packages 16.90 € / 4-9 working days
Big Packages 22.90 € / 4-9 working days

worldwide:
Standard Packages 16.90 € / 2-4 weeks
Normal Packages 38.90 € /2-4 weeks
Big Packages 55.00 € /2-4 weeks

 

Where do Hookie Co. deliver?
Please refer to the table below to check the delivery information for your country. If you don't see your country below, please write us a mail and we’ll send you the shipping costs.

EU countries: Austria, Belgium, Bulgaria, Chech Republik, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Rumania, Sweden, Slovakia, Slowenia, Spain, United Kingdom

worldwide: switzerland, canada, United States (USA), south africa, mexico

 

Do I Have To Pay Customs Or Duty Charges?
If you're ordering products to be delivered outside of the EU, they may be subject to taxes, fees, levies or other charges due to local laws or customs rules. These include import duty, formal customs entry, taxes, levies and other charges that apply outside the EU.

 

RETURNS & EXCHANGES

 

Returns
If you simply change your mind about the item you have bought from us online, you can return it to us for a refund (the initial delivery charges are non-refundable) or an exchange within 14 days from the date you bought it. Unfortunately we don't currently offer international returns.

Important: the Items must be in a resalable condition.

Exchange
If you're based in germany, simply let us know within 14 days of receiving your order, and let us know what size you’d like to exchange for. Unfortunately we don't currently offer international exchanges.

Please send your Return and Exchanges to this adress:
Hookie Co. GmbH
Retoure
Großenhainer Str. 137
D-01129 Dresden

 

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